Month: April 2017

Week of Stephanie Gaughen

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on Stephanie Gaughen! Be sure to check out Stephanie’s contact information at the bottom of this post.

 

Title and Company

Senior Consultant, Nuvem Consulting

Certifications
  • Salesforce Certified Pardot Consultant
Are you a User Group Leader?

Yes! Omaha Women in Tech

Favorite Salesforce Feature

Open API and ability to integrate with almost anything. As a marketer, we are in control of the business much more than we think or have historically been given responsibility for. With Salesforce, I have the ability to peek into everything going on in the organization to better understand my prospects and customers, and their experience with us. It’s a complete game changer, and businesses that are unifying their systems, data, processes, and teams with Salesforce have a unique advantage.

Salesforce’s Biggest Opportunity for Improvement

I don’t feel like the standard Salesforce object structure supports the goals companies have towards lifecycle marketing. I have a lot of clients with a rational use case to combine Leads and Contacts in list views and reports. I also have clients who need Contact Queues. Customers no longer follow a linear process, which is how Salesforce is built. They are constantly going through a cycle of nurturing, selling, re-marketing, up-selling, cross-selling, and more. It’s difficult for Sales and Marketing to keep up on where people are at.

Salesforce Goal(s) for 2017

To become certified admin and to present at a regional event.

5 Fun Facts about Stephanie
  1. Plan A out of college was to be a political speechwriter. I stumbled on Salesforce during what became Plan E.
  2. I spent several years chasing railroaders across the U.S. as a contractor in corporate communications for CSX, UP and BNSF. I know a lot about railroads. That was Plan C.
  3. Plan D was returning to school to get a Master of Marketing & Communication degree (Plan B was a short stint as a newspaper editor)
  4. I love spending summers on the lakes in rural Nebraska
  5. I’m a mom to two little boys!
Most Identifies With Which Salesforce Mascot

Astro because he’s a customer trailblazer!

Favorite GIF

Be sure to connect with Stephanie on:

Week of Rita Leverett

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on Rita Leverett! Be sure to check out Rita’s contact information at the bottom of this post.

 

Title and Company

Self Employed Salesforce Administrator/Developer

Certifications
  • Salesforce Certified Force.com Developer
  • Salesforce Certified Administrator
Trailhead

Currently at 124 badges and counting!

Are you a User Group Leader?

No, but I participate with Detroit WIT, Detroit Developers, Farmington Hills Developers, and Michigan Nonprofit.

Favorite Salesforce Feature

Developer Console is my favorite because I can use Query Editor and Anonymous Apex to work out my logic using prod data without making changes or migrating the data to development.

Salesforce Goal(s) for 2017

Pass the Platform App Builder Transition Exam.

5 Fun Facts about Rita
  1. There’s a special baby blanket I knit that takes 7 months to complete.
  2. I watch anime in Japanese.
  3. My favorite show is Steven Universe.
  4. I ring handbells in a group.
  5. I was an extra in Batman v Superman: Dawn of Justice.
Most Identifies With Which Salesforce Mascot

I like Cloudy because he’s almost a unicorn.

Favorite GIF

Be sure to connect with Rita on:

Week of Rachel Watson

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on Rachel Watson! Be sure to check out Rachel’s contact information at the bottom of this post.

 

Title and Company

Salesforce Administrator/Developer, Alliance Residential Company

Certifications
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
Trailhead

Currently at 102 badges and counting!

Favorite Salesforce Feature

The Debug log is my favorite because it allows me to drill down to uncover the source problems in an org or potential problems in the future in relation to governor’s limits.

Salesforce’s Biggest Opportunity for Improvement

The errors that I get for Visual Workflow and Process Builder could be more descriptive and it would be better if the error delineated between Flow and Process Builder.

Salesforce Goal(s) for 2017

My 2017 goal is to continue growing my Salesforce skills and obtain more certifications.

5 Fun Facts about Rachel
  1. I am fluent in American Sign Language.
  2. I love to travel and see new things!
  3. I love sci-fi/fantasy conventions!
  4. I love to dance!
  5. I had a side gig as a haunted house make-up artist.

 

Most Identifies With Which Salesforce Mascot

Astro is my favorite Salesforce mascot because Astro has a familiar, friendly face that reminds me where my Salesforce journey began, as well as to never stop learning.

Favorite GIF

Be sure to connect with Rachel on:

Week of John Graf

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on John Graf! Be sure to check out John’s contact information at the bottom of this post.

 

Title and Company

Business Process Director at World Water Works, Inc.

Certifications
  • Salesforce Certified Administrator!
Trailhead

Currently at 51 Badges

Are you a UserGroup Leader?

Oklahoma City User Group

Favorite Salesforce Feature

Custom Objects coupled with Process Builder; We as Administrators can make our Salesforce Orgs jump through hoops.

Salesforce’s Biggest Opportunity for Improvement

Reporting: The native report tool is so powerful . . . until it’s not. Showing users how easy it is to create useful and applicable reports but then having to say “Um, you can’t do that” when they want complex multi-child reporting is a difficult pill to swallow.

Salesforce Goal(s) for 2017

Using my Dev Org to build a gamified productivity application in the style of Dungeons and Dragons. Using the Community feature available on the Developers Org, you can invite 5 other Admins to play along and encourage better productivity. Pretty Neat-o, right?

5 Fun Facts about JOHN
  1. My favorite time is time spent recording Nerdforce Podcast Episodes.
  2. I have a degrees in Film and Video Studies and Wind Energy Technology.
  3. My go-to karaoke jam is “Istanbul” by They Might Be Giants.
  4. Nana Gregg was my first real Ohana Friend in this amazing Community.
  5. Since that day I have made hundreds of great friendships among all of you. I feel pretty lucky.
Most Identifies With Which Salesforce Mascot

I Heart Einstein!

Favorite GIF

 

Be sure to connect with John on: