Month: October 2017

Week of Kerry Townsend

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Kerry Townsend! Be sure to check out Kerry’s contact information at the bottom of this post.

 

Title and Company

Associate Manager at Accenture

Trailhead

Currently at 52!

Certifications
  • Salesforce Certified Administrator (December 29, 2010)
  • Salesforce Certified Sales Cloud Consultant (May 18, 2011)
  • Salesforce Certified Service Cloud Consultant (August 27, 2012)
  • Salesforce Certified Advanced Administrator (February 6, 2015)
  • Salesforce Certified Pardot Consultant (February 15, 2015)
  • Salesforce Certified Platform App Builder (October 6, 2015)
  • Salesforce Certified Marketing Cloud Email Specialist (October 27, 2015)
  • Salesforce Certified Marketing Cloud Consultant (February 19, 2017)
Are You a User Group Leader?

London Marketing Cloud User Group

Favorite Salesforce Feature

I love that you can login anywhere, when I first started working with Salesforce it was the only cloud CRM.

Salesforce’s Biggest Opportunity for Improvement

Some of the email things. I wish that emails sent via workflow were logged like an email sent like a user. Rolling out Salesforce for Outlook can also be easy or bumpy all dependant on user’s machine. I wish this was as easy as some of the stuff on the platform.

Salesforce Goal(s) for 2017

To attend as many SF and community events as I can. So far I have managed London’s Calling, Amsterdam WT, London WT, TrailheaDX, Dream Ole, MidWest Dreamin’, WITness Success, Surf Force and I will be going to Dreamforce.

5 Fun Facts about Kerry
  1. I like the more extreme sports, most recently Kite Surfing and Surfing. I have also done some parachute jumps and wing walking.
  2. I volunteer for MacMillan Cancer Care as a CancerVoice.
  3. In 2014 I spent 3 months traveling in South America, although sadly still can’t speak Spanish.
  4. I used to be so anxious about speaking in public, I would not speak in a group of friends. When I was pushed to present I would visibly shake. I have forced myself to overcome that and now give talks when ever I can.
  5. I would love to own Alpacas.
Most Identifies With Which Salesforce Mascot

Codey, although my coding is a work in progress.

Favorite GIF

 

Be sure to connect with Kerry on:

Week of Jessica Graham-Morris

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Jessica Graham-Morris! Be sure to check out Jessica’s contact information at the bottom of this post.

 

Title and Company

Customer Success at Taskfeed, a Salesforce ISV Partner 🙂

Trailhead

Currently at 44!

Certifications
  • Salesforce Certified Administrator (February 1, 2017)
  • Salesforce Certified Platform App Builder (May 16, 2017)
Are you a User Group Leader?

Nope, but my husband (@matmorris) is a co-leader of the London Salesforce Admin’s User Group!

Favorite Salesforce Feature

I’m a big fan of custom list views in Lightning, the Charts feature is very cool!

Salesforce’s Biggest Opportunity for Improvement

I have a love/hate relationship with Process Builder, which I secretly love but love to hate… ;-P

Salesforce Goal(s) for 2017

Get another certification before Dreamforce – suggestions welcome!

5 Fun Facts about Jessica
  1. I was a professional chef until 2014 (I can make a mean lasagna)
  2. I love word puzzles and those brain training apps. Addictive!
  3. I have never seen a single episode of Game of Thrones
  4. I keep all my Salesforce study prep in multiple handwritten notebooks with some very cute diagrams- we’re stationery enthusiasts in our household 🙂
  5. We took our daughter to a Salesforce hackathon in 2014 when she was only 6 weeks old (and we won!).
Most Identifies With Which Salesforce Mascot

Astro, of course. Who doesn’t love Unicorn Astro?!

Favorite GIF

 

Be sure to connect with Jessica on: