Author: Amy Oplinger

Week of Tom Hoffman

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Practice Lead, Spark.Orange

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Certifications

  • Salesforce Certified Administrator October 30, 2015
  • Salesforce Certified Sales Cloud Consultant April 28, 2016
  • Salesforce Certified Platform App Builder March 2, 2018

Trailhead

Currently at 67 badges and counting!

Salesforce Community Group Leader?

Yes! I cofounded the Pittsburgh NonProfit User Group when I was the Director of a foundation at UPMC in Pittsburgh. I’m really proud of that group as we come up on our 3rd anniversary; we’ve had 30 events over the last 3 years, helped a lot of nonprofit admins along the way while also finding cool projects for PGH GiveCamp & helping about 10 people transition to full-time Salesforce careers.

Favorite Salesforce Feature

Right now I really love using Quick Actions w/ the Related Records Lightning Component. Creating conditional tabs & components with fields from the record is a really cool way to tailor user experiences without having to maintain several record types, page layouts, profiles, etc.

Salesforce’s Biggest Opportunity for Improvement

The Salesforce Talent Gap is getting worse instead of better. I wrote about it in detail here (https://theaccidentaladmins.com/the-salesforce-talent-gap) but in short; SF is growing rapidly in their push to $20B in revenue and in that growth there is a need for Salesforce to lead in developing the talent needed to support that customer volume. The lack of talent is great for us in the short term for projects, salaries, etc; but without taking steps to today to grow talent, I worry it could be an anchor on momentum for the industry in the near future.

Fun Facts about me:

  1. I’m 34 & have had the following jobs (usually more than one at a time): Landscaping, carnie, state park ticket taker, grocery bagger, hotel event staff, dorm info desk attendant, fundraising campaign caller, housing demolition crew, Dover Downs track concessions supervisor, Jake’s burger flipper, newspaper layout & pagination , CTP (computer to press) Operator, Substance Abuse Counselor (in-prison), Community Corrections counselor (probation), UW Campaign Associate, Clinical Supervisor, Therapeutic Support Staff, non-profit Program Manager, non-profit Director, State Rep Campaign Manager, SF Consultant, and now SF Practice Lead.
  2. I listen to a lot of music while working & theme my days. The last four days I’ve done the Salsa Nation Spotify list, Miles & Coltrane, 90’s Rap , and Americana (J.Roddy/Shakey Graves/Marcus King).
  3. My son is 3 & 1/2 and has been to 90+ Pittsburgh Pirates games. He also insists on playing baseball in our foyer, refers to the Pirates first basement, Josh Bell, as ‘Mr. DingDong’, and cries if the one of the Pierogies in the mascot race at games does not give him a high five.
  4. I’m a speed reader. I recently read a 7 book series in 10 days.
  5. I’ve made it a personal goal to stay in the top 15 in the Answer community for at least a year. 4 months to go!

Most Identifies With This Salesforce Mascot:

I’m a big fan of Codey, I like to think the creators were being punny with the name (Kodiak bear + Coding = Codey right?) plus my son Mathias likes him the most.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

Twitter (2)

LinkedIn

Blog

 

 

 

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Week of Surbhi Narula

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Sr. Software Engineer, Tavant Technologies

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Salesforce Community Group Leader?

Yes, Noida Women in Tech

 

Fun Facts about me:

  1. Loves Fast Food!
  2. Fond of Dancing
  3. Enjoys Public Speaking
  4. Big supporter of #WIT
  5. Loves to Travel

Most Identifies With This Salesforce Mascot:

Codey!

Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

 

 

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Week of Chris Emmett

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Implementation Consultant, makepositive

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Certifications

  • Salesforce Certified Administrator August 1, 2017
  • Salesforce Certified Platform App Builder October 24, 2017
  • Salesforce Certified Community Cloud Consultant November 26, 2017
  • Salesforce Certified Sales Cloud Consultant December 23, 2017
  • Salesforce Certified Service Cloud Consultant December 24, 2017
  • Salesforce Certified Data Architecture & Management Designer April 15, 2018
  • Salesforce Certified Platform Developer I June 25, 2018

Trailhead

Currently at 282 badges and counting!

Salesforce Community Group Leader?

No

Favorite Salesforce Feature

Flow and Process Builder – the level of automation you can achieve with just a few clicks is unlike any system I’ve seen before.

Salesforce’s Biggest Opportunity for Improvement

Given the future of the manufacturing industry and its commitment to IOT, Salesforce has a huge opportunity to provide a platform for capturing tremendous amounts of data and making smart AI driven decisions.

Fun Facts about me:

  1. Between 2013 and 2015, I photographed weddings during the summer
  2. I have saved every cinema ticket stub from my childhood starting with Mrs Doubtfire.
  3. Aside from my passion for Salesforce (and all the swag), I’m an unashamed Apple fan.
  4. In my 13 year career I’ve been a call centre agent, a desktop support engineer, a developer, a project implementation engineer, a project manager and salesforce consultant
  5. I love creative projects including but not limited to glueing/painting models, photoshopping, building Salesforce Lightning apps, blogging and photography.

Most Identifies With This Salesforce Mascot:

My very first piece of Salesforce swag was an Astro plush toy so s/he will always have a place in my heart.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

 

 

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Week of Zarina Varley Scott

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

IT Coordinator, Imperial Capital Limited

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Certifications

  • Salesforce Certified Administrator May 1, 2018

Trailhead

Currently at 103 badges and counting!

Salesforce Community Group Leader?

Toronto Women in Tech Community Group Leader

Favorite Salesforce Feature

The options to customize and build functional products for my users.

Salesforce’s Biggest Opportunity for Improvement

Consistency across the various help features – eg, on the AppExchange it’s call Ohana, but it’s the Trailblazer Community etc.

Fun Facts about me:

  1. I moved to Canada in 2011, and live in a small town in the Kawartha Lakes area, about 90 mins drive NE of Toronto,
  2. I’m from Sydney, Australia
  3. I play the trumpet, and have been doing so for nearly 25 years
  4. I love superheros and comic books and regularly attend comic cons
  5. I’m an avid aviation enthusiast, and love planes

Most Identifies With This Salesforce Mascot:

Appy – she aims to help admins with extended features, plus she’s a fellow WIT

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

 

 

 

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#DF18: Tips from the #GIFSquad

We have just over a month to go until #SalesforceOhana descends on San Francisco for a week of networking and learning at Dreamforce. Whether this is your 1st or 5th time attending the conference, the #GifSquad has put together some tips for you to make the most of your time.

Sessions

“It’s exciting to pack your days full of sessions, but really try to attend those core to what you want to learn, and make sure to leave time to attend fun sessions like #AwesomeAdmin Lip Sync Battle!” Amy 

“Pace yourself. Schedule a few sessions you want to attend, areas you want to explore, things you want to do, but don’t forget to allow time to rest, recharge, and relax. There’s no shame in taking a mid-day nap in your hotel room.” Stacey

“Go with a goal in mind of what you want to learn and/or experience. Be extremely intentional in your session selection and strive to align with your organizations goals.” Justice

“Do AT LEAST one HoT (Hands On Training)! They are worth the entire conferenece IMO.” Melinda

“Start going thru the session listings NOW and bookmark them. When Agenda Builder goes live, it’s frenetic and you may miss out on getting a seat in a session you really wanted to see.” Amy

“Sessions are recorded and available. If you miss it, don’t worry.” Sam

**Several members of the GIFSquad are speaking this year at Dreamforce- be sure to look for us:

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Little things, big impact

“You can save a few bucks on food if you’re coming on your own budget. Find breakfasts and dinners being hosted, they’re everywhere.” Bill

“Bring some creature comforts to get you through the long week….Emergen-C, granola bars, your fav protein shake, comfy slippers.” Melinda

“Bring MULTIPLE phone chargets. The smaller & thinner the better. You dont want to lose a chance to take a selfie with folks you admire in the community.” Bill

“I know it’s been said many times, but wear comfortable shoes. You’ll be walking. Alot. And standing. And you don’t want to miss a chance encounter with someone on your “must meet” list because you had to head back to your room early. Bonus tip: I also carry bandaids just in case my comfy shoes wear a blister.” Stacey

“Remember self-care. This is a large conference and it can get overwhelming for many people. Know your limits, and make yourself a priority.” Amy

Networking

“Try to arrive or stay at least one day after the conference. San Francisco has some amazing sites to see, and your chances of finding another #SalesforceOhana member to link up with is much higher during Dreamforce!” Amy

“I do a lot of networking at Dreamforce. That’s because going into Dreamforce I have a lot of questions. Questions for Salesforce product owners and managers, questions for vendors that I work with (or may work with in the future), questions for my peers who know products better than I do who I don’t see often. I will make a quick list of these and try to reach out to these people prior to Dreamforce to see if we can make a meetup during the week. (5 to 10 min talk?). We may not solve my question, but give context for a later discussion 2 or 3 weeks later. This is a great place to have a 1:1 with a product expert, Salesforce leader or a peer having the same issues as you!” Stuart

“You’ll be tired….just own it. Go to the happy hours and the parties, you’ll be sad if you missed a chance to hang, in real life, with the people you admire in our community.” Melinda

“You can sleep when you’re dead. See ALL the people!” Bill

“Make a list of #SalesforceOhana you want to meet prior to the big event, and reach out to them in someway prior to the conference to set up to let them know you’d like to meet!” Amy

“Be open to networking with new people in new spaces. This is a conference eclipsing 150,000+ attendees in one area. Step out of your comfort zone and attend events and meetups.” Justice

“If it’s your first Dreamforce, you’re going to be overwhelmed, and none of this advise is really going to resonate until you’re there. Don’t sweat it. Your second year will be better. And different.” Sam

 

#SWAG

“Swag. I love swag. I think i have an addiction. It could be a problem. I was like a swag whisperer in 2016. I would get tips from other attendees on where they got the best swag and I would go seek it out. I would enter in contests and talk my way into winning. I just was clicking on all cylinders. Don’t be like me. Let it go. Don’t get sucked in by swag. You can have a good Dreamforce without swag. It’s ok. That being said, I wonder where the best swag will be this year and I am sure there will be some chatter posting about where to find good swag.” Stuart

“Bring a fabric duffel bag that will rollup nicely into your carry-on for your trip out west. Fill it with swag for the ride home. I didnt wind up using mine last year, but it fit nicely in my bag anyway and didnt take up room so it worked out.” Bill

 

 

We want to hear from YOU! Tweet us your #Dreamforce18Tip!

See you in San Francisco, friends!

 

 

 

 

 

 

 

 

Week of Tara Aldridge

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Head of Sales Practice, NewVoiceMedia

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Certifications

  • Salesforce Certified Administrator July 22, 2015

Trailhead

Currently at 85 badges and counting!

Salesforce Community Group Leader?

Not a Leader, just an attendee. My favourite event so far has been Surf force on the west coast of Ireland and I am looking forward to NewVoiceMedia hosting the Hampshire User Group on 4th July

Favorite Salesforce Feature

For me its a classic – Quick Actions.

To give users the ability to do whatever they need to do from the top of the page whilst still being able to see all the information about their customer was and is a game changer.

I think for experienced Salesforce users its so natural we forget what a big deal it is, but when I am working with people who are new to Salesforce they are amazed by the ease of use and power of the quick actions.

Salesforce’s Biggest Opportunity for Improvement

As a declarative admin, for me, the biggest opportunity for improvement is with Process Builder. It’s something that I use a lot and is incredibly powerful but troubleshooting can be difficult.

Fun Facts about me:

  1. I am teaching myself to cook and when im in the kitchen I am usually listening to podcasts such as the Salesforce Admins Podcast or audio books like Mythos about the classic Greek myths.
  2. Since starting work at NewVoiceMedia 4 years ago I have visited customers in over 20 countries and on 3 continents. Not bad for someone who had never been on a plane before.
  3. I am a big fan of car karaoke and when driving to and from visits to my customers. My playlist currently includes some classic motown, 80’s rock and some modern pop
  4. I collect maps of everywhere I visit, towns and cities around the UK or further afield. I have a map for pretty much every place I havs stayed in.
  5. I have a pet rescue duck who lives amongst the chickens at home.

Most Identifies With This Salesforce Mascot:

Astro. Trailhead is the most amazing learning platform for me personally and for my team. Astro sums up everything about the Salesforce Ohana – adventerous and eager to learn

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

 

 

 

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Week of Chris Gardner

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Solution Architect, Simplus

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Certifications

  • Salesforce Certified Pardot Consultant June 14, 2016
  • Salesforce Certified Administrator June 28, 2016
  • Salesforce Certified Platform App Builder July 15, 2016
  • Salesforce Certified Advanced Administrator August 2, 2016
  • Salesforce Certified Sales Cloud Consultant August 9, 2016
  • Salesforce Certified Service Cloud Consultant October 11, 2016
  • Salesforce Certified Platform Developer I December 14, 2016
  • Salesforce Certified Community Cloud Consultant March 22, 2017
  • Salesforce Certified Pardot Specialist May 18, 2017
  • Salesforce Certified Marketing Cloud Email Specialist June 8, 2017
  • Salesforce Certified Data Architecture & Management Designer July 28, 2017
  • Salesforce Certified Marketing Cloud Consultant August 11, 2017
  • Salesforce Certified Sharing and Visibility Designer August 24, 2017
  • Salesforce Certified Application Architect August 24, 2017
  • Salesforce Certified Development Lifecycle & Deployment Designer October 4, 2017
  • Salesforce Certified Identity and Access Management Designer November 30, 2017
  • Salesforce Certified Marketing Cloud Social Specialist December 28, 2017
  • Salesforce Certified Integration Architecture Designer January 29, 2018
  • Salesforce Certified System Architect January 29, 2018
  • Salesforce Certified Platform Developer II February 7, 201
  • Salesforce Certified Field Service Lightning Consultant February 22, 2018
  • Salesforce Certified CPQ Specialist March 22, 2018

Trailhead

Currently at 224 badges and counting!

Salesforce User Group Leader?

Yes. A Utah Pardot User Group leader, a small group with a need.

Favorite Salesforce Feature

Lightning Components FTW!!!

Salesforce’s Biggest Opportunity for Improvement

Dynamically display fields based on criteria.

Fun Facts about me:

  1. Classic game lover. I have recently beat Super Mario Bros. 3 again. Still such a good game.
  2. Avid car fan. I have built several cars in my spare time.
  3. Aspiring artist. In a previous life I was a graphic designer, and painting is a hobby that stuck around.
  4. I was a certified journeyman welder out of high school.
  5. I learned to drive a stick at age 12 from my grandpa.

Most Identifies With This Salesforce Mascot:

As a developer, I have to pick Codey.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

 

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Week of Jessie Mead

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Architect, TBK Bank

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Certifications

  • Salesforce Certified Administrator October 14, 2014
  • Salesforce Certified Advanced Administrator October 7, 2016
  • Salesforce Certified Platform App Builder May 17, 2017
  • Salesforce Certified Platform Developer I June 29, 2017
  • Salesforce Certified Service Cloud Consultant January 24, 2018
  • Salesforce Certified Community Cloud Consultant May 16, 2018

Trailhead

Currently at 105 badges and counting!

Salesforce User Group Leader?

Not yet!!

Favorite Salesforce Feature

Service Cloud and Communities

Salesforce’s Biggest Opportunity for Improvement

Salesforce used to be focused on improving business processes and being THE solution for customers, and lately it seems that Salesforce has been focusing on gaining more clients before providing current customers with the solutions they need. In summary, Salesforce needs to work on being less salesy and more supportive for pre-developers!

Fun Facts about me:

  1. Jessie was born in Japan! It’s not easy being a child of 2 military parents, but she has lived an extraordinary life and experienced many different cultures.
  2. Jessie is an amazing artist that can work with a variety of mediums. From painting to photography to fashion, she has a natural talent to use colors to form vibrant paintings, outfits, and photographic moments.
  3. Natural knack for bringing people together and making lasting memories with celebrations and unique social situations.
  4. Jessie is very athletic and keeps an active lifestyle. Whether she’s traveling across country in her RV or running along the streets of Deep Ellum, she keeps up with her health for mountain biking, surfing, skiing, and just plain ‘ol competitive sports in general. Her natural need to succeed is strong!
  5. Does pineapple belong on pizza? Absol-fruitly it does in Jessie’s opinion. #TeamPineapplePizza

Most Identifies With This Salesforce Mascot:

Codey because he’s the inspirational bear who wants everyone to succeed.

Favorite GIF

oCUDths

Connect with me:

The Trailblazer Community

Twitter

LinkedIn

 

 

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Week of Sonika Tomar

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Consultant, Girikon

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Certifications

  • Salesforce Certified Administrator January 27, 2016
  • Salesforce Certified Platform Developer I February 24, 2016
  • Salesforce Certified Service Cloud Consultant September 23, 2016
  • Salesforce Certified Sales Cloud Consultant June 2, 2017

Trailhead

Currently at 257 badges and counting!

Salesforce User Group Leader?

Leading Salesforce, Gurgaon(India) WIT User Group

Favorite Salesforce Feature

Einstein

Salesforce’s Biggest Opportunity for Improvement

N/A

Fun Facts about me:

  1. Curious to learn new things
  2. Loves to play badminton
  3. Avid Card Player
  4. Loves to motivate WIT.

Most Identifies With This Salesforce Mascot:

N/A

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

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Week of Mark Tossell

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

CIO, Visioneer360

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Certifications

  • Salesforce Certified Administrator November 26, 2016

Trailhead

Currently at 257 badges and counting!

Salesforce User Group Leader?

Mark recently co-founded the Bella Vista User Group in Sydney, Australia.

Favorite Salesforce Feature

Einstein Analytics

Salesforce’s Biggest Opportunity for Improvement

Error codes that make sense.

Fun Facts about me:

  1. Was a Baptist Pastor for 20 years!
  2. Massive F1 fan!
  3. Hates peanut butter.
  4. Has visited 43 of the 50 States although he is an aussie.
  5. Does Trailhead for fun!

Most Identifies With This Salesforce Mascot:

Einstein — because it’s Einstein!

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

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