Category: Week Of

Week of Kerry Townsend

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Kerry Townsend! Be sure to check out Kerry’s contact information at the bottom of this post.

 

Title and Company

Associate Manager at Accenture

Trailhead

Currently at 52!

Certifications
  • Salesforce Certified Administrator (December 29, 2010)
  • Salesforce Certified Sales Cloud Consultant (May 18, 2011)
  • Salesforce Certified Service Cloud Consultant (August 27, 2012)
  • Salesforce Certified Advanced Administrator (February 6, 2015)
  • Salesforce Certified Pardot Consultant (February 15, 2015)
  • Salesforce Certified Platform App Builder (October 6, 2015)
  • Salesforce Certified Marketing Cloud Email Specialist (October 27, 2015)
  • Salesforce Certified Marketing Cloud Consultant (February 19, 2017)
Are You a User Group Leader?

London Marketing Cloud User Group

Favorite Salesforce Feature

I love that you can login anywhere, when I first started working with Salesforce it was the only cloud CRM.

Salesforce’s Biggest Opportunity for Improvement

Some of the email things. I wish that emails sent via workflow were logged like an email sent like a user. Rolling out Salesforce for Outlook can also be easy or bumpy all dependant on user’s machine. I wish this was as easy as some of the stuff on the platform.

Salesforce Goal(s) for 2017

To attend as many SF and community events as I can. So far I have managed London’s Calling, Amsterdam WT, London WT, TrailheaDX, Dream Ole, MidWest Dreamin’, WITness Success, Surf Force and I will be going to Dreamforce.

5 Fun Facts about Kerry
  1. I like the more extreme sports, most recently Kite Surfing and Surfing. I have also done some parachute jumps and wing walking.
  2. I volunteer for MacMillan Cancer Care as a CancerVoice.
  3. In 2014 I spent 3 months traveling in South America, although sadly still can’t speak Spanish.
  4. I used to be so anxious about speaking in public, I would not speak in a group of friends. When I was pushed to present I would visibly shake. I have forced myself to overcome that and now give talks when ever I can.
  5. I would love to own Alpacas.
Most Identifies With Which Salesforce Mascot

Codey, although my coding is a work in progress.

Favorite GIF

 

Be sure to connect with Kerry on:

Week of Jessica Graham-Morris

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Jessica Graham-Morris! Be sure to check out Jessica’s contact information at the bottom of this post.

 

Title and Company

Customer Success at Taskfeed, a Salesforce ISV Partner šŸ™‚

Trailhead

Currently at 44!

Certifications
  • Salesforce Certified Administrator (February 1, 2017)
  • Salesforce Certified Platform App Builder (May 16, 2017)
Are you a User Group Leader?

Nope, but my husband (@matmorris) is a co-leader of the London Salesforce Admin’s User Group!

Favorite Salesforce Feature

I’m a big fan of custom list views in Lightning, the Charts feature is very cool!

Salesforce’s Biggest Opportunity for Improvement

I have a love/hate relationship with Process Builder, which I secretly love but love to hate… ;-P

Salesforce Goal(s) for 2017

Get another certification before Dreamforce – suggestions welcome!

5 Fun Facts about Jessica
  1. I was a professional chef until 2014 (I can make a mean lasagna)
  2. I love word puzzles and those brain training apps. Addictive!
  3. I have never seen a single episode of Game of Thrones
  4. I keep all my Salesforce study prep in multiple handwritten notebooks with some very cute diagrams- we’re stationery enthusiasts in our household šŸ™‚
  5. We took our daughter to a Salesforce hackathon in 2014 when she was only 6 weeks old (and we won!).
Most Identifies With Which Salesforce Mascot

Astro, of course. Who doesn’t love Unicorn Astro?!

Favorite GIF

 

Be sure to connect with Jessica on:

Week of Cyril Louis

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on Cyril Louis! Be sure to check out Cyril’s contact information at the bottom of this post.

Title and Current Employer

Consulting Director, WIDE Agency Switzerland

Are you a User Group Leader?

Yes! The Geneva Switzerland User Group

Certifications
  • Salesforce Certified Administrator (May 21, 2012)
  • Salesforce Certified Sales Cloud ConsultantĀ (January 10, 2014)
  • Salesforce Certified Service Cloud Consultant (January 14, 2014)
  • Salesforce Certified Marketing Cloud Social Specialist (October 12, 2015)
  • Salesforce Certified Platform App Builder (July 6, 2016)
  • Salesforce Certified Marketing Cloud Email Specialist (July 12, 2016 )
  • Salesforce Certified Advanced Administrator (August 11, 2016)
Trailhead

Currently at 41! Need to find time to reach the Ranger Level

Favorite Salesforce Feature

Process Builder to automate on the next level (forget about triggers!)

Salesforce’s Biggest Opportunity for Improvement

Stay-in-Touch Request on Contact, because in several years of Consulting, I’ve never seen this features used by any customer… never…

Salesforce Goal(s) for 2017
  1. Pass new certifications on Marketing Cloud & Pardot
  2. Reach Ranger level (maybe goal for 2018…)
5 Fun Facts about Cyril
  1. I am a huge fan of Snowboard (when Winter is coming)
  2. I am now a huge fan of Wakeboard (during summer)
  3. I always have Swiss Chocolates with me during Salesforce events (to share with my #Ohana)
  4. I never drink coffee… #TeamTea
  5. Since few years, all my sample data for tests and demos are characters from Game of Thrones
Most Identifies With Which Salesforce Mascot

Appy, because she’s too cute! And also because we don’t need to reinvent the wheel if it is available on the AppExchange šŸ˜‰

Favorite GIF

 

Be sure to connect with Cyril on:

Week of Gina Marques

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Gina Marques! Be sure to check out Gina’s contact information at the bottom of this post.

 

Title and Company

Salesforce Administrator @ Systech International

Trailhead

Currently at 116!

Certifications
  • Salesforce Certified Administrator (December 19, 2016)
Favorite Salesforce Feature

Login As User – it allows you to troubleshoot user issues easily

Salesforce’s Biggest Opportunity for Improvement

Flow Error Messages – sometimes not descriptive enough to tell you why something is failing

Salesforce Goal(s) for 2017

Get my Advanced Admin Certification!

5 Fun Facts about Gina
  1. My first career was a hairdresser.
  2. My longest job was for a company that processes human bone for transplant, and that is where I met my husband.
  3. Clicks not Code
  4. I love to cook, Thanksgiving is my holiday.
  5. I have a cat even though I need to get allergy shots to keep him.
Most Identifies With Which Salesforce Mascot

Astro because he was my first

Favorite GIF

 

Be sure to connect with Gina on:

Week of Lori Witzel

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Lori Witzel! Be sure to check out Lori’s contact information at the bottom of this post.

 

Title and Company

Senior Product Marketing Manager, Spanning Cloud Apps

 

Are you a User Group Leader?

I’m the former San Antonio, TX UG Leader

 

Certifications

I wish! Alas, I got the Gandalf result – “YOU SHALL NOT PASS”

 

Favorite Salesforce Feature

Reporting – because it’s a fantastic way for a PMM (me) to learn about our customers right from our own data! (Second fave isn’t really a feature – but I luv our #Ohana.)

 

Salesforce’s Biggest Opportunity for Improvement

The Export Service – I’ve heard from too many admins that it’s not workable for backup that enables restore (takes too much time, “needle in a haystack” searches for data)… It also gives too many admins a false sense of security that they’re going to be able to respond quickly if significant amounts of data are lost. (I’m proud to work for an AppExchange ISV partner, Spanning, that provides a better way to backup and restore.)

 

Salesforce Goal(s) for 2017
  1. Exceed 600 Salesforce Selfie Community Survey Responders so we can max out our donation to Project Night Night – and find more ways to give back.
  2. Get Admin certified, daggnabit.

 

5 Fun Facts about Lori
  1. I played a very crazy woman in Rick Linklater’s first movie, “Slacker.”
  2. I have a graduate degree in art history / cultural studies, and have presented papers at local, regional, and international medieval conferences (OMG!)
  3. I’ve completed a marathon (very slowly) and have completed a decathlon (except for the pole vault – I couldn’t get up over even a very low bar, so they marked me at zero for that.)
  4. I competed in a powerlifting meet (OMGOMG!)
  5. I write poetry and take a lot of photos of rusty things, and you can see my “other world” HERE.

 

Most Identifies With Which Salesforce Mascot

Appy – not only because she knows all things about the AppExchange, where my company’s app lives…but because she’s a connector, and I love connecting people to each other, and to good resources.

 

Favorite GIF

 

Be sure to connect with Lori on:

Week of Jessica Murphy

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Jessica Murphy! Be sure to check out Jessica’s contact information at the bottom of this post.

 

Title and Company

Orange County Literacy Council – Admineveloper

Trailhead

Currently at 119!

Are you a User Group Leader?

Yes! Women Who Dev User Group – Virtual

Certifications
  • Salesforce Certified Platform App Builder (March 6, 2017)
  • Salesforce Certified AdministratorĀ (March 10, 2017)
  • Salesforce Certified Platform Developer I (June 2, 2017)
  • Salesforce Certified Sales Cloud Consultant (June 26, 2017)
  • Salesforce Certified Advanced Administrator (July 28, 2017)
Favorite Salesforce Feature

Lightning Components – You can customize a page, rearrange it and add useful features and functionality easily.

Salesforce’s Biggest Opportunity for Improvement

Knowledge – It’s difficult to work with.

Salesforce Goal(s) for 2017

To complete the RAD program (shout out to Group C!) and to get 1 more certification.

5 Fun Facts about Jessica
  1. I am a former Sign Language Interpreter & Instructor
  2. I am a classically trained soprano – but I grew up singing gospel.
  3. I have a master’s degree in adult training and education.
  4. I am a co-founder of Saasie Tech Socials and a co-leader of Phoenix SalesforceSaturday.
  5. I am a fan of sci-fi and fantasy (I love going to comicon). I truly believe Hermione is my patronus (and yes, I took 2 college classes at the same time – without the benefit of a time turner although that would have been helpful).
Most Identifies With Which Salesforce Mascot

Codey the Bear – I call him/her my spirit animal because s/he sings and loves code šŸ™‚

Favorite GIF

 

Be sure to connect with Jessica on:

Week of Zac Otero

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on Zac Otero! Be sure to check out Zac’s contact information at the bottom of this post.

Title and Current Employer

Salesforce Lead at BKD CPAs & Advisors

Are you a User Group Leader?

No, but I’m a Planning Committee Member in Springfield Missouri

Certifications
  • Salesforce Certified Administrator (February 7, 2015 )
  • Salesforce Certified Advanced Administrator (October 6, 2016 )
  • Salesforce Certified Platform App Builder (October 7, 2016 )
Trailhead

Currently at 23 (and counting!)

Favorite Salesforce Feature

Process Builder / FLOW – Because automation is fun!!

Salesforce’s Biggest Opportunity for Improvement

Archived Activities

Salesforce Goal(s) for 2017

Process Automation Specialist Superbadge

5 Fun Facts about Zac
  1. I was home-schooled
  2. I once worked in a popcorn factory
  3. I had very long hair for about 15 years
  4. I’ve played the drums since high school
  5. I’ve driven from Missouri to Alaska, three different times
Most Identifies With Which Salesforce Mascot

Einstein, because E=mc2.

Favorite GIF

 

Be sure to connect with Zac on:

Week of James Chen

Every week the GIF Squad tries to feature a person who we feel contributes to the Salesforce community #Ohana . This week the spotlight lands on James Chen! Be sure to check out James’s contact information at the bottom of this post.

 

Certifications
  • Salesforce Certified Administrator (August 5, 2016)
  • Salesforce Certified Platform App BuilderĀ (September 10, 2016)
  • Salesforce Certified Advanced AdministratorĀ (October 24, 2016)
  • Salesforce Certified Sales Cloud Consultant (December 8, 2016)
  • Salesforce Certified Service Cloud ConsultantĀ (December 18, 2016)
  • Salesforce Certified Platform Developer IĀ (May 14, 2016)
Trailhead

Currently at 123 (and counting!)

 

Favorite Salesforce Feature

Developer Console, a quick way to test simple soql statements and execute apex code.

 

Salesforce Goal(s) for 2017

Meet as many people from the community as possible!

5 Fun Facts about James
  1. I am bilingual
  2. I speak three different dialects of Chinese
  3. I practice Brazilian Jiu Jitsu
  4. I can cook
  5. I have visited more countries than I have visited states
Most Identifies With Which Salesforce Mascot

Einstein, we both love to use knowledge to make a positive impact.

Favorite GIF

 

Be sure to connect with James on:

Week of Becka Miller

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Becka Miller! Be sure to check out Becka’s contact information at the bottom of this post.

 

Title and Company

CRM Architect at the Fury Group

Trailhead

Currently at 131, but want to hit 150 by the end of August. I love Trailhead! As a consultant, I not only need to know Salesforce, but also what is possible with Salesforce even if I am not an expert in that particular area. Trailhead helps me keep up!

Are you a User Group Leader?

Yes – Houston Pardot User Group and owner/organizer of the NW Houston Salesforce Saturday group

Certifications
  • Salesforce Certified Administrator (July 1, 2015)
  • Salesforce Certified Pardot Consultant (October 21, 2015 )
  • Salesforce Certified Pardot Specialist (April 1, 2017 )
Favorite Salesforce Feature

You may laugh because this is such a simple feature, but I really like list views! I love teaching sales reps how to use them to run their day better – what leads need to be contacted, who to follow up with – but they are also useful when I am trying to find out extensive re-mapping a field is going to be. Yes, you COULD do it with a report, but if it’s not too many records, List Views gives you inline editing, which is AWESOME!.

Salesforce’s Biggest Opportunity for Improvement

Definitely Quick Create – whenever I do an org update for someone, that is the first thing I remove because it doesn’t respect validation rules or required fields.

Salesforce Goal(s) for 2017

For my groups: I had a goal to reach 50 users in our the Houston Pardot User Group this year, but we are at 60 now and we’re just heading into August! If we can get to 75 this year I’ll be ecstatic. I just started the Salesforce Saturday group in February and I’m so happy to have some Salesforce pals to hang out with, who motivate me to keep learning, & would love to see this group grow as well. As for my personal goals, I will be taking the App Builder cert exam this month, and next on the horizon (also for 2017) is the Sales Cloud Consultant exam…maybe by Dreamforce? Would love to be an MVP!

5 Fun Facts about Becka
  1. I have three TEENAGE daughters (19, 16, & 14)
  2. I need coffee to function!
  3. My husband Mark was in the USAF and we lived in Germany and Turkey when we were first married (27 years!)
  4. When we lived in Turkey, I worked for the State Department and had a top secret security clearance
  5. Thanks to VetForce, I was able to learn Salesforce & get Admin certified…now I can’t get enough!
Most Identifies With Which Salesforce Mascot

Astro, because he embodies the spirit of Trailhead I love so much and has a passion for helping customers learn Salesforce…just like me!

Favorite GIF

 

Be sure to connect with Becka on:

Week of Christina Moore

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Christina Moore! Be sure to check out Christina’s contact information at the bottom of this post.

 

Title and Company

Sr. Salesforce.com Administrator P&G Professional

Trailhead

Currently at 104 and counting!

Are you a User Group Leader?

YES! Cincinnati Women in Tech

Certifications
  • Salesforce Certified Administrator (October 13, 2014)
  • Salesforce Certified Advanced Administrator (September 15, 2015)
  • Salesforce Certified Sales Cloud Consultant (March 17, 2017)
Favorite Salesforce Feature

Process Builder, I love being able to do complex workflows without writing code.

Salesforce’s Biggest Opportunity for Improvement

Change sets – too much clicking back and forth to find the items needed for the change set. (need to be able to sort by create or modified date)

Salesforce Goal(s) for 2017

Implement global actions for my org.

5 Fun Facts about Christina
  1. I am a dog foster and volunteer with the Stray Animal Adoption Program
  2. I love everything about the Beach & Ocean
  3. I am Scuba certified
  4. I have 2 daughters (8 & 20)
  5. I didn’t get certified until almost 5 years into my SFDC career
Most Identifies With Which Salesforce Mascot

SASSY, because she was one of the first and has a little sass.

Favorite GIF

 

Be sure to connect with Christina on: