Tag: Salesforce

Week of Krista Santucci

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Business Analyst, Weichart Workforce Mobility

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Certifications

  • Salesforce Certified Administrator October 27, 2017
  • Salesforce Certified Pardot Specialist September 25, 2018

Trailhead

Currently at 20 badges and counting!

Salesforce Community Group Leader?

I am currently the leader of the Morristown, NJ Pardot User Group. We were getting ready to host our first ever meeting when Salesforce announced some exciting new changes to community groups. Once the details are ironed out, we’ll be off to the races. That might mean a marketing automation focused community group, or possibly joining a local admin group as a leader and incorporating Pardot specific content.

Favorite Salesforce Feature

I love analytics in Salesforce. There’s nothing like being able to take the data from the fields you worked hard to configure and summarize it to give your company valuable insights which yield actionable decisions to move the business forward!

Salesforce’s Biggest Opportunity for Improvement

I’d really like to see Pardot test environments available in Trailhead so users can get hands-on in their marketing automation learning journey – even if they’re not a Pardot customer. We all have to be #keepingupwiththepardashians, as @ifeellikemacmac would say! That hashtag cracks me up!

Fun Facts about me:

  1. I’m a mom to two AWESOME, smart, kind, and brave boys – John John, 9 and Brody, 5. Being a mom to my boys is filled with sports, adventures, sticky hands, endless laughs, and FUN!
  2. Metallica is my favorite band – and they played at Dreamforce this year! *raises the roof*
  3. I love autumn – crisp weather, leaves changing color, and FOOTBALL! I’m a huge Philadelphia Eagles fan. The best part about being a Jersey girl, though, is that we get to experience all the seasons.
  4. I’m a former sales rep turned Salesforce admin/analyst. I fell in love with Salesforce as an end user, and it has really brought a unique empathy to my roles in sales operations. The skills you learn in sales can be applied to any role. I think everyone should work in sales at some point in their career.
  5. You’re very likely to see me wearing my favorite white sunglasses. I call them my Wendy Peffercorn glasses. Who doesn’t love the movie ‘The Sandlot’? It’s a classic.

Most Identifies With This Salesforce Mascot:

I LOVE Appy because girl power! Also, I’m a huge proponent of working smarter, not harder. When in doubt, AppExchange!

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

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Week of Clayton Mitchem

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Consultant, Deloitte

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Certifications

  • Salesforce Certified Administrator June 1, 2018
  • Salesforce Certified Service Cloud Consultant July 24, 2018

Trailhead

Currently at 103 badges and counting!

Salesforce Community Group Leader?

No

Favorite Salesforce Feature

Omni-Channel Presence and Routing in Service Cloud! The routing and prioritization of cases make life easier for agents and keep SLA’s intact.

Salesforce’s Biggest Opportunity for Improvement

Getting more things out of classic and fully up and running in lightning. Knowledge is a prime example of a feature that would be incredible if so much of it didn’t get left in classic.

Fun Facts about me:

  1. I went back to college at 36 to try and earn my degree! I hope to graduate in 2020 or 2021
  2. My favorite book is John Steinbeck’s East of Eden, my favorite movie is O Brother Where Art Thou and my favorite band is the Old 97’s
  3. The writings and spoken word of Henry Rollins best known for being in the band Black Flag have been a huge influence on my life.
  4. My music tastes range from alt/texas/outlaw country to punk to trip-hop/downbeat.
  5. I just started my Salesforce career at 37 and it is my 3rd career path since I was 17. I spent almost 10 years in the Navy where I was a Persian linguist then 10 years in IT support.

Most Identifies With This Salesforce Mascot:

Cloudy! I like that her bio says “Cloudy brings out the best in everyone and encourages you to tap into your own unlimited potential.” We all need someone like that in our lives.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

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Week of Jenn Romaniszak Kant

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Architect, Allium

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Certifications

  • Salesforce Certified Administrator March 20, 2013
  • Salesforce Certified Service Cloud Consultant April 12, 2013
  • Salesforce Certified Advanced Administrator October 28, 2013
  • Salesforce Certified Platform App Builder September 3, 2015
  • Salesforce Certified Sales Cloud Consultant March 4, 2016
  • Salesforce Certified Platform Developer I April 6, 2017
  • Salesforce Certified Sharing and Visibility Designer April 20, 2017
  • Salesforce Certified Application Architect July 24, 2018
  • Salesforce Certified Data Architecture & Management Designer July 24, 2018
  • Salesforce Certified Development Lifecycle & Deployment Designer August 29, 2018

Trailhead

Currently at 53 badges and counting!

Salesforce Community Group Leader?

No

Favorite Salesforce Feature

Flow! I can’t wait for the upcoming reboot, but to be honest, everything I can’t do with flow keeps sending me back to thinking about getting serious about learning to write, instead of just read, code.

Salesforce’s Biggest Opportunity for Improvement

I’m with SteveMo on this one. (https://success.salesforce.com/ideaView?id=0873A0000003aQvQAI) I wish Salesforce would cross some of the low-hanging fruit off their to-do list. I’m excited to see what’s behind Brett Taylor’s initiative lately in acknowledging the Idea Exchange is broken.

Fun Facts about me:

  1. I’m not an Accidental Admin. Everything happens for a reason. I’m a didn’t-know-where-I-was-going-but-hey-look-this-is-clicky Admin. Part of my senior art thesis in college was about how I was comfortable as a Semi-Luddite and a bit of a technophobe. ¯\_(ツ)_/¯
  2. My partner and I run our home on Agile principles including a Kanban-style to-do board in the kitchen.
  3. My love for puppets is unparalleled. We named our son Henson…
  4. I’ve been homebrewing for about 10 years. I started out in an apartment, which is no small feat and I hope it gives me street cred. See the “Ales” in @ales_force.
  5. I used to be a trained caller for frog varieties of the NorthEastern Illinois region. No, I can no longer demonstrate.

Most Identifies With This Salesforce Mascot:

Cloudy! It’s a carry-over from my past life in the New York art scene. Robert Rauschenberg is one of my favorite artists and Monogram is one of my favorite pieces. https://g.co/kgs/e6NjhP

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

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Week of Nick Charles

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Product Owner- Salesforce, Frost Bank

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Certifications

  • Salesforce Certified Administrator April 6, 2018
  • Salesforce Certified Sales Cloud Consultant May 9, 2018

Trailhead

Currently at 104 badges and counting!

Salesforce Community Group Leader?

Not currently, but leader of Trailhead Tuesday’s in San Antonio, TX

Favorite Salesforce Feature

Process builder

Salesforce’s Biggest Opportunity for Improvement

Moving all certification work to trailhead

Fun Facts about me:

  1. Weighed 300lbs as college offensive lineman at the Air Force Academy
  2. Self taught to play guitar
  3. Can juggle!
  4. Youngest of 3 siblings, and only one to attend college.
  5. Spot-on accent impersonation of president Barack Obama.

Most Identifies With This Salesforce Mascot:

Codey… because BEARS

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

Blog

 

 

 

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Week of Tom Hoffman

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Practice Lead, Spark.Orange

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Certifications

  • Salesforce Certified Administrator October 30, 2015
  • Salesforce Certified Sales Cloud Consultant April 28, 2016
  • Salesforce Certified Platform App Builder March 2, 2018

Trailhead

Currently at 67 badges and counting!

Salesforce Community Group Leader?

Yes! I cofounded the Pittsburgh NonProfit User Group when I was the Director of a foundation at UPMC in Pittsburgh. I’m really proud of that group as we come up on our 3rd anniversary; we’ve had 30 events over the last 3 years, helped a lot of nonprofit admins along the way while also finding cool projects for PGH GiveCamp & helping about 10 people transition to full-time Salesforce careers.

Favorite Salesforce Feature

Right now I really love using Quick Actions w/ the Related Records Lightning Component. Creating conditional tabs & components with fields from the record is a really cool way to tailor user experiences without having to maintain several record types, page layouts, profiles, etc.

Salesforce’s Biggest Opportunity for Improvement

The Salesforce Talent Gap is getting worse instead of better. I wrote about it in detail here (https://theaccidentaladmins.com/the-salesforce-talent-gap) but in short; SF is growing rapidly in their push to $20B in revenue and in that growth there is a need for Salesforce to lead in developing the talent needed to support that customer volume. The lack of talent is great for us in the short term for projects, salaries, etc; but without taking steps to today to grow talent, I worry it could be an anchor on momentum for the industry in the near future.

Fun Facts about me:

  1. I’m 34 & have had the following jobs (usually more than one at a time): Landscaping, carnie, state park ticket taker, grocery bagger, hotel event staff, dorm info desk attendant, fundraising campaign caller, housing demolition crew, Dover Downs track concessions supervisor, Jake’s burger flipper, newspaper layout & pagination , CTP (computer to press) Operator, Substance Abuse Counselor (in-prison), Community Corrections counselor (probation), UW Campaign Associate, Clinical Supervisor, Therapeutic Support Staff, non-profit Program Manager, non-profit Director, State Rep Campaign Manager, SF Consultant, and now SF Practice Lead.
  2. I listen to a lot of music while working & theme my days. The last four days I’ve done the Salsa Nation Spotify list, Miles & Coltrane, 90’s Rap , and Americana (J.Roddy/Shakey Graves/Marcus King).
  3. My son is 3 & 1/2 and has been to 90+ Pittsburgh Pirates games. He also insists on playing baseball in our foyer, refers to the Pirates first basement, Josh Bell, as ‘Mr. DingDong’, and cries if the one of the Pierogies in the mascot race at games does not give him a high five.
  4. I’m a speed reader. I recently read a 7 book series in 10 days.
  5. I’ve made it a personal goal to stay in the top 15 in the Answer community for at least a year. 4 months to go!

Most Identifies With This Salesforce Mascot:

I’m a big fan of Codey, I like to think the creators were being punny with the name (Kodiak bear + Coding = Codey right?) plus my son Mathias likes him the most.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

Twitter (2)

LinkedIn

Blog

 

 

 

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Week of Surbhi Narula

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Sr. Software Engineer, Tavant Technologies

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Salesforce Community Group Leader?

Yes, Noida Women in Tech

 

Fun Facts about me:

  1. Loves Fast Food!
  2. Fond of Dancing
  3. Enjoys Public Speaking
  4. Big supporter of #WIT
  5. Loves to Travel

Most Identifies With This Salesforce Mascot:

Codey!

Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!

Week of Chris Emmett

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Implementation Consultant, makepositive

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Certifications

  • Salesforce Certified Administrator August 1, 2017
  • Salesforce Certified Platform App Builder October 24, 2017
  • Salesforce Certified Community Cloud Consultant November 26, 2017
  • Salesforce Certified Sales Cloud Consultant December 23, 2017
  • Salesforce Certified Service Cloud Consultant December 24, 2017
  • Salesforce Certified Data Architecture & Management Designer April 15, 2018
  • Salesforce Certified Platform Developer I June 25, 2018

Trailhead

Currently at 282 badges and counting!

Salesforce Community Group Leader?

No

Favorite Salesforce Feature

Flow and Process Builder – the level of automation you can achieve with just a few clicks is unlike any system I’ve seen before.

Salesforce’s Biggest Opportunity for Improvement

Given the future of the manufacturing industry and its commitment to IOT, Salesforce has a huge opportunity to provide a platform for capturing tremendous amounts of data and making smart AI driven decisions.

Fun Facts about me:

  1. Between 2013 and 2015, I photographed weddings during the summer
  2. I have saved every cinema ticket stub from my childhood starting with Mrs Doubtfire.
  3. Aside from my passion for Salesforce (and all the swag), I’m an unashamed Apple fan.
  4. In my 13 year career I’ve been a call centre agent, a desktop support engineer, a developer, a project implementation engineer, a project manager and salesforce consultant
  5. I love creative projects including but not limited to glueing/painting models, photoshopping, building Salesforce Lightning apps, blogging and photography.

Most Identifies With This Salesforce Mascot:

My very first piece of Salesforce swag was an Astro plush toy so s/he will always have a place in my heart.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

 

 

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Week of Zarina Varley Scott

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

IT Coordinator, Imperial Capital Limited

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Certifications

  • Salesforce Certified Administrator May 1, 2018

Trailhead

Currently at 103 badges and counting!

Salesforce Community Group Leader?

Toronto Women in Tech Community Group Leader

Favorite Salesforce Feature

The options to customize and build functional products for my users.

Salesforce’s Biggest Opportunity for Improvement

Consistency across the various help features – eg, on the AppExchange it’s call Ohana, but it’s the Trailblazer Community etc.

Fun Facts about me:

  1. I moved to Canada in 2011, and live in a small town in the Kawartha Lakes area, about 90 mins drive NE of Toronto,
  2. I’m from Sydney, Australia
  3. I play the trumpet, and have been doing so for nearly 25 years
  4. I love superheros and comic books and regularly attend comic cons
  5. I’m an avid aviation enthusiast, and love planes

Most Identifies With This Salesforce Mascot:

Appy – she aims to help admins with extended features, plus she’s a fellow WIT

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

 

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!

Week of Tara Aldridge

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Head of Sales Practice, NewVoiceMedia

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Certifications

  • Salesforce Certified Administrator July 22, 2015

Trailhead

Currently at 85 badges and counting!

Salesforce Community Group Leader?

Not a Leader, just an attendee. My favourite event so far has been Surf force on the west coast of Ireland and I am looking forward to NewVoiceMedia hosting the Hampshire User Group on 4th July

Favorite Salesforce Feature

For me its a classic – Quick Actions.

To give users the ability to do whatever they need to do from the top of the page whilst still being able to see all the information about their customer was and is a game changer.

I think for experienced Salesforce users its so natural we forget what a big deal it is, but when I am working with people who are new to Salesforce they are amazed by the ease of use and power of the quick actions.

Salesforce’s Biggest Opportunity for Improvement

As a declarative admin, for me, the biggest opportunity for improvement is with Process Builder. It’s something that I use a lot and is incredibly powerful but troubleshooting can be difficult.

Fun Facts about me:

  1. I am teaching myself to cook and when im in the kitchen I am usually listening to podcasts such as the Salesforce Admins Podcast or audio books like Mythos about the classic Greek myths.
  2. Since starting work at NewVoiceMedia 4 years ago I have visited customers in over 20 countries and on 3 continents. Not bad for someone who had never been on a plane before.
  3. I am a big fan of car karaoke and when driving to and from visits to my customers. My playlist currently includes some classic motown, 80’s rock and some modern pop
  4. I collect maps of everywhere I visit, towns and cities around the UK or further afield. I have a map for pretty much every place I havs stayed in.
  5. I have a pet rescue duck who lives amongst the chickens at home.

Most Identifies With This Salesforce Mascot:

Astro. Trailhead is the most amazing learning platform for me personally and for my team. Astro sums up everything about the Salesforce Ohana – adventerous and eager to learn

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

 

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!

Week of Chris Gardner

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Solution Architect, Simplus

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Certifications

  • Salesforce Certified Pardot Consultant June 14, 2016
  • Salesforce Certified Administrator June 28, 2016
  • Salesforce Certified Platform App Builder July 15, 2016
  • Salesforce Certified Advanced Administrator August 2, 2016
  • Salesforce Certified Sales Cloud Consultant August 9, 2016
  • Salesforce Certified Service Cloud Consultant October 11, 2016
  • Salesforce Certified Platform Developer I December 14, 2016
  • Salesforce Certified Community Cloud Consultant March 22, 2017
  • Salesforce Certified Pardot Specialist May 18, 2017
  • Salesforce Certified Marketing Cloud Email Specialist June 8, 2017
  • Salesforce Certified Data Architecture & Management Designer July 28, 2017
  • Salesforce Certified Marketing Cloud Consultant August 11, 2017
  • Salesforce Certified Sharing and Visibility Designer August 24, 2017
  • Salesforce Certified Application Architect August 24, 2017
  • Salesforce Certified Development Lifecycle & Deployment Designer October 4, 2017
  • Salesforce Certified Identity and Access Management Designer November 30, 2017
  • Salesforce Certified Marketing Cloud Social Specialist December 28, 2017
  • Salesforce Certified Integration Architecture Designer January 29, 2018
  • Salesforce Certified System Architect January 29, 2018
  • Salesforce Certified Platform Developer II February 7, 201
  • Salesforce Certified Field Service Lightning Consultant February 22, 2018
  • Salesforce Certified CPQ Specialist March 22, 2018

Trailhead

Currently at 224 badges and counting!

Salesforce User Group Leader?

Yes. A Utah Pardot User Group leader, a small group with a need.

Favorite Salesforce Feature

Lightning Components FTW!!!

Salesforce’s Biggest Opportunity for Improvement

Dynamically display fields based on criteria.

Fun Facts about me:

  1. Classic game lover. I have recently beat Super Mario Bros. 3 again. Still such a good game.
  2. Avid car fan. I have built several cars in my spare time.
  3. Aspiring artist. In a previous life I was a graphic designer, and painting is a hobby that stuck around.
  4. I was a certified journeyman welder out of high school.
  5. I learned to drive a stick at age 12 from my grandpa.

Most Identifies With This Salesforce Mascot:

As a developer, I have to pick Codey.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter

LinkedIn

Blog

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!