Tag: Salesforce

Week of Kirstin Teall

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Recruiting Manager

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Trailhead

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Salesforce Trailblazer Community Group Leader?

Yes! I am a #tro-leader for the Denver Salesforce Admin User Group.

Favorite Salesforce Feature

Einstein bots are fascinating me these days, but the ability to customize Salesforce to match how each different company runs is truly the highlight.

Salesforce’s Biggest Opportunity for Improvement

More Swag!

Fun Facts about me:

  1. I fell into the Salesforce Ohana by accident, and I love it.
  2. I’m on Mission: Admin Cert with a goal of 2019!
  3. I launched a side business this year, focused on resume consulting and Salesforce recruiting
  4. I love to ski, hike and just be consistently active.
  5. I love to triple fist: wine, coffee and water.

Most Identifies With This Salesforce Mascot:

Cloudy, of course. Besides her being adorable, the number of opportunities for goat related puns is endless.

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Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

 

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Week of Doug Dunfee

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Consultant, Antero CRM

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Certifications

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Trailhead

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Salesforce Trailblazer Community Group Leader?

Nope, but I help out with the Denver Admin/User Group fairly regularly.

Favorite Salesforce Feature

Probably the navigation customizations in Lightning that were added this year that allow users to move around tabs and pin things that are most useful to them. Followed closely by List Views.

Salesforce’s Biggest Opportunity for Improvement

Continuing to improve on usability for less tech-savvy users. Specifically things like List Views and Reports that most users equate to Excel functionality, but of course there are virtually no restrictions in Excel, it’s like a blank canvas 🙂

Fun Facts about me:

  1. After attending my first tech conference ever last year (#TDX17), I was fortunate to be a PRESENTER this year at Dreamforce!
  2. For the past year I’ve been coordinating Salesforce Saturday events in Denver to provide a forum for current and aspiring Salesforce professionals to network and collaborate. It’s been tremendously rewarding and I’m very thankful for Steph Herrera who started the idea in Austin, TX!
  3. I’m a life-long Green Bay Packers fan and generally love the strategy, teamwork, and sportsmanship of American Football. #GOPACKGO
  4. My wife and I love to travel (provided we can find someone to watch our 3 rescue pups). In the past few years I’ve been able to visit Iceland, Malaysia, Croatia, France, Spain, Mexico, and Aruba. We’re looking forward to visiting Costa Rica in 2019!
  5. I’ve recently gotten back into Disc Golf after not playing at all for about 10 years. Its a tremendous community and a great way to get outdoors and be active! Also, science! 🙂

Most Identifies With This Salesforce Mascot:

#TeamCloudy because who doesn’t love goats?! Also, I’m a Capricorn and I love to support the underdogs (undergoats?). Astro and Codey already have enough fans 😉

cloudy

Favorite GIF

This one is ONLY found on Twitter!

Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

 

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Week of Dee Ervin

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Owner, She’s In Tech

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Certifications

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Trailhead

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Salesforce Trailblazer Community Group Leader?

Not yet!

Favorite Salesforce Feature

Trailhead

Salesforce’s Biggest Opportunity for Improvement

This is minor, but it would be helpful to have more targeted options for email deliverability settings. The only options are All, System, and No Emails, but when testing features with email alerts, it would be great to be able to turn emails on and off on a per object basis.

Fun Facts about me:

  1. Total karaoke addict!
  2. I climbed 311 steps to the top of a London monument.
  3. I rotate between almost 20 pairs of glasses.
  4. I have 2 tattoos that were hand-poked in Iceland.
  5. I haven’t eaten red meat in 24 years.

Most Identifies With This Salesforce Mascot:

Appy, because she’s a problem-solver with cool glasses.

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Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

 

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Week of Anna Loughnan

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Customer Success Manager, Todd Digital

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Certifications

  • Salesforce Certified Administrator   November 1, 2016
  • Salesforce Certified Sales Cloud Consultant   August 30, 2017

Trailhead

Currently at 300 badges and counting!

Salesforce Trailblazer Community Group Leader?

Yes, leader of the Wellington, New Zealand user group. Since taking on the leadership (approx 2 1/2 years ago), the group has grown significantly and is a vibrant group with large meeting attendance, despite the relatively small size of the city.

Favorite Salesforce Feature

Service Cloud

Salesforce’s Biggest Opportunity for Improvement

Community Cloud

Fun Facts about me:

  1. Has the dream job of Customer Success Manager although not working for Salesforce (her company used the job title and description from the Salesforce CSM role!). Headhunted earlier in 2018, specifically because of being so active within the Salesforce Ohana.
  2. Has presented / spoken at Salesforce events in 3 countries!
  3. Planning next year’s trips around Sydney World Tour, Yeur Dreaming, and DF19!
  4. Established a regular Trailhead Tuesday event because, you know, organising and hosting monthly user group meetings, just don’t take up enough time!
  5. When not immersed in the world of Salesforce one way or another (on Trailhead, organising Trailhead Tuesdays and user group meetings, doing some paid Salesforce work, etc etc), she gives up the rest of her time to help in organising the sport of underwater hockey at her son’s secondary school!

Most Identifies With This Salesforce Mascot:

Cloudy – white and soft and cuddly but also very stubborn 🙂

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

 

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Week of Akash Mishra

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Senior Salesforce Developer, Dazeworks

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Certifications

  • Salesforce Certified Platform Developer I May 21, 2016

Trailhead

Currently at 314 badges and counting!

Salesforce Community Group Leader?

Leading New Delhi,India NonProfit Salesforce User Group | Co-Lead Noida Salesforce Developer Group, I’m a very active contributor to the Salesforce Community in India and India Dreamin core team member.

Favorite Salesforce Feature

Lightning!

Salesforce’s Biggest Opportunity for Improvement

Not sure….

Fun Facts about me:

  1. Extreme foodie
  2. Amazing Chef
  3. Loves to make people laugh
  4. Good Singer
  5. Weird Dancer

Most Identifies With This Salesforce Mascot:

Codey the Bear

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

Blog

 

 

 

 

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Week of Krista Santucci

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Business Analyst, Weichart Workforce Mobility

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Certifications

  • Salesforce Certified Administrator October 27, 2017
  • Salesforce Certified Pardot Specialist September 25, 2018

Trailhead

Currently at 20 badges and counting!

Salesforce Community Group Leader?

I am currently the leader of the Morristown, NJ Pardot User Group. We were getting ready to host our first ever meeting when Salesforce announced some exciting new changes to community groups. Once the details are ironed out, we’ll be off to the races. That might mean a marketing automation focused community group, or possibly joining a local admin group as a leader and incorporating Pardot specific content.

Favorite Salesforce Feature

I love analytics in Salesforce. There’s nothing like being able to take the data from the fields you worked hard to configure and summarize it to give your company valuable insights which yield actionable decisions to move the business forward!

Salesforce’s Biggest Opportunity for Improvement

I’d really like to see Pardot test environments available in Trailhead so users can get hands-on in their marketing automation learning journey – even if they’re not a Pardot customer. We all have to be #keepingupwiththepardashians, as @ifeellikemacmac would say! That hashtag cracks me up!

Fun Facts about me:

  1. I’m a mom to two AWESOME, smart, kind, and brave boys – John John, 9 and Brody, 5. Being a mom to my boys is filled with sports, adventures, sticky hands, endless laughs, and FUN!
  2. Metallica is my favorite band – and they played at Dreamforce this year! *raises the roof*
  3. I love autumn – crisp weather, leaves changing color, and FOOTBALL! I’m a huge Philadelphia Eagles fan. The best part about being a Jersey girl, though, is that we get to experience all the seasons.
  4. I’m a former sales rep turned Salesforce admin/analyst. I fell in love with Salesforce as an end user, and it has really brought a unique empathy to my roles in sales operations. The skills you learn in sales can be applied to any role. I think everyone should work in sales at some point in their career.
  5. You’re very likely to see me wearing my favorite white sunglasses. I call them my Wendy Peffercorn glasses. Who doesn’t love the movie ‘The Sandlot’? It’s a classic.

Most Identifies With This Salesforce Mascot:

I LOVE Appy because girl power! Also, I’m a huge proponent of working smarter, not harder. When in doubt, AppExchange!

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!

Week of Clayton Mitchem

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Consultant, Deloitte

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Certifications

  • Salesforce Certified Administrator June 1, 2018
  • Salesforce Certified Service Cloud Consultant July 24, 2018

Trailhead

Currently at 103 badges and counting!

Salesforce Community Group Leader?

No

Favorite Salesforce Feature

Omni-Channel Presence and Routing in Service Cloud! The routing and prioritization of cases make life easier for agents and keep SLA’s intact.

Salesforce’s Biggest Opportunity for Improvement

Getting more things out of classic and fully up and running in lightning. Knowledge is a prime example of a feature that would be incredible if so much of it didn’t get left in classic.

Fun Facts about me:

  1. I went back to college at 36 to try and earn my degree! I hope to graduate in 2020 or 2021
  2. My favorite book is John Steinbeck’s East of Eden, my favorite movie is O Brother Where Art Thou and my favorite band is the Old 97’s
  3. The writings and spoken word of Henry Rollins best known for being in the band Black Flag have been a huge influence on my life.
  4. My music tastes range from alt/texas/outlaw country to punk to trip-hop/downbeat.
  5. I just started my Salesforce career at 37 and it is my 3rd career path since I was 17. I spent almost 10 years in the Navy where I was a Persian linguist then 10 years in IT support.

Most Identifies With This Salesforce Mascot:

Cloudy! I like that her bio says “Cloudy brings out the best in everyone and encourages you to tap into your own unlimited potential.” We all need someone like that in our lives.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

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Week of Jenn Romaniszak Kant

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Salesforce Architect, Allium

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Certifications

  • Salesforce Certified Administrator March 20, 2013
  • Salesforce Certified Service Cloud Consultant April 12, 2013
  • Salesforce Certified Advanced Administrator October 28, 2013
  • Salesforce Certified Platform App Builder September 3, 2015
  • Salesforce Certified Sales Cloud Consultant March 4, 2016
  • Salesforce Certified Platform Developer I April 6, 2017
  • Salesforce Certified Sharing and Visibility Designer April 20, 2017
  • Salesforce Certified Application Architect July 24, 2018
  • Salesforce Certified Data Architecture & Management Designer July 24, 2018
  • Salesforce Certified Development Lifecycle & Deployment Designer August 29, 2018

Trailhead

Currently at 53 badges and counting!

Salesforce Community Group Leader?

No

Favorite Salesforce Feature

Flow! I can’t wait for the upcoming reboot, but to be honest, everything I can’t do with flow keeps sending me back to thinking about getting serious about learning to write, instead of just read, code.

Salesforce’s Biggest Opportunity for Improvement

I’m with SteveMo on this one. (https://success.salesforce.com/ideaView?id=0873A0000003aQvQAI) I wish Salesforce would cross some of the low-hanging fruit off their to-do list. I’m excited to see what’s behind Brett Taylor’s initiative lately in acknowledging the Idea Exchange is broken.

Fun Facts about me:

  1. I’m not an Accidental Admin. Everything happens for a reason. I’m a didn’t-know-where-I-was-going-but-hey-look-this-is-clicky Admin. Part of my senior art thesis in college was about how I was comfortable as a Semi-Luddite and a bit of a technophobe. ¯\_(ツ)_/¯
  2. My partner and I run our home on Agile principles including a Kanban-style to-do board in the kitchen.
  3. My love for puppets is unparalleled. We named our son Henson…
  4. I’ve been homebrewing for about 10 years. I started out in an apartment, which is no small feat and I hope it gives me street cred. See the “Ales” in @ales_force.
  5. I used to be a trained caller for frog varieties of the NorthEastern Illinois region. No, I can no longer demonstrate.

Most Identifies With This Salesforce Mascot:

Cloudy! It’s a carry-over from my past life in the New York art scene. Robert Rauschenberg is one of my favorite artists and Monogram is one of my favorite pieces. https://g.co/kgs/e6NjhP

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

 

 

 

 

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Week of Nick Charles

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Product Owner- Salesforce, Frost Bank

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Certifications

  • Salesforce Certified Administrator April 6, 2018
  • Salesforce Certified Sales Cloud Consultant May 9, 2018

Trailhead

Currently at 104 badges and counting!

Salesforce Community Group Leader?

Not currently, but leader of Trailhead Tuesday’s in San Antonio, TX

Favorite Salesforce Feature

Process builder

Salesforce’s Biggest Opportunity for Improvement

Moving all certification work to trailhead

Fun Facts about me:

  1. Weighed 300lbs as college offensive lineman at the Air Force Academy
  2. Self taught to play guitar
  3. Can juggle!
  4. Youngest of 3 siblings, and only one to attend college.
  5. Spot-on accent impersonation of president Barack Obama.

Most Identifies With This Salesforce Mascot:

Codey… because BEARS

Favorite GIF

giphy-1

Connect with me:

The Trailblazer Community

Twitter 

LinkedIn

Blog

 

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!

Week of Tom Hoffman

Every week the GIF Squad tries to feature a person we feel contributes to the Salesforce community #Ohana. Check out who is in the spotlight this week and be sure to connect further using the links at the bottom of this post!

Title and Current Employer

Practice Lead, Spark.Orange

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Certifications

  • Salesforce Certified Administrator October 30, 2015
  • Salesforce Certified Sales Cloud Consultant April 28, 2016
  • Salesforce Certified Platform App Builder March 2, 2018

Trailhead

Currently at 67 badges and counting!

Salesforce Community Group Leader?

Yes! I cofounded the Pittsburgh NonProfit User Group when I was the Director of a foundation at UPMC in Pittsburgh. I’m really proud of that group as we come up on our 3rd anniversary; we’ve had 30 events over the last 3 years, helped a lot of nonprofit admins along the way while also finding cool projects for PGH GiveCamp & helping about 10 people transition to full-time Salesforce careers.

Favorite Salesforce Feature

Right now I really love using Quick Actions w/ the Related Records Lightning Component. Creating conditional tabs & components with fields from the record is a really cool way to tailor user experiences without having to maintain several record types, page layouts, profiles, etc.

Salesforce’s Biggest Opportunity for Improvement

The Salesforce Talent Gap is getting worse instead of better. I wrote about it in detail here (https://theaccidentaladmins.com/the-salesforce-talent-gap) but in short; SF is growing rapidly in their push to $20B in revenue and in that growth there is a need for Salesforce to lead in developing the talent needed to support that customer volume. The lack of talent is great for us in the short term for projects, salaries, etc; but without taking steps to today to grow talent, I worry it could be an anchor on momentum for the industry in the near future.

Fun Facts about me:

  1. I’m 34 & have had the following jobs (usually more than one at a time): Landscaping, carnie, state park ticket taker, grocery bagger, hotel event staff, dorm info desk attendant, fundraising campaign caller, housing demolition crew, Dover Downs track concessions supervisor, Jake’s burger flipper, newspaper layout & pagination , CTP (computer to press) Operator, Substance Abuse Counselor (in-prison), Community Corrections counselor (probation), UW Campaign Associate, Clinical Supervisor, Therapeutic Support Staff, non-profit Program Manager, non-profit Director, State Rep Campaign Manager, SF Consultant, and now SF Practice Lead.
  2. I listen to a lot of music while working & theme my days. The last four days I’ve done the Salsa Nation Spotify list, Miles & Coltrane, 90’s Rap , and Americana (J.Roddy/Shakey Graves/Marcus King).
  3. My son is 3 & 1/2 and has been to 90+ Pittsburgh Pirates games. He also insists on playing baseball in our foyer, refers to the Pirates first basement, Josh Bell, as ‘Mr. DingDong’, and cries if the one of the Pierogies in the mascot race at games does not give him a high five.
  4. I’m a speed reader. I recently read a 7 book series in 10 days.
  5. I’ve made it a personal goal to stay in the top 15 in the Answer community for at least a year. 4 months to go!

Most Identifies With This Salesforce Mascot:

I’m a big fan of Codey, I like to think the creators were being punny with the name (Kodiak bear + Coding = Codey right?) plus my son Mathias likes him the most.

Favorite GIF

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Connect with me:

The Trailblazer Community

Twitter 

Twitter (2)

LinkedIn

Blog

 

 

 

Would you like to be featured in an upcoming post? Fill out this form! Thanks!