Week Of , , , ,

Week of Kerry Townsend

Every week the GIF Squad features a person who we feel contributes to the Salesforce community #Ohana . This week’s spotlight lands on Kerry Townsend! Be sure to check out Kerry’s contact information at the bottom of this post.


Title and Company

Associate Manager at Accenture


Currently at 52!

  • Salesforce Certified Administrator (December 29, 2010)
  • Salesforce Certified Sales Cloud Consultant (May 18, 2011)
  • Salesforce Certified Service Cloud Consultant (August 27, 2012)
  • Salesforce Certified Advanced Administrator (February 6, 2015)
  • Salesforce Certified Pardot Consultant (February 15, 2015)
  • Salesforce Certified Platform App Builder (October 6, 2015)
  • Salesforce Certified Marketing Cloud Email Specialist (October 27, 2015)
  • Salesforce Certified Marketing Cloud Consultant (February 19, 2017)
Are You a User Group Leader?

London Marketing Cloud User Group

Favorite Salesforce Feature

I love that you can login anywhere, when I first started working with Salesforce it was the only cloud CRM.

Salesforce’s Biggest Opportunity for Improvement

Some of the email things. I wish that emails sent via workflow were logged like an email sent like a user. Rolling out Salesforce for Outlook can also be easy or bumpy all dependant on user’s machine. I wish this was as easy as some of the stuff on the platform.

Salesforce Goal(s) for 2017

To attend as many SF and community events as I can. So far I have managed London’s Calling, Amsterdam WT, London WT, TrailheaDX, Dream Ole, MidWest Dreamin’, WITness Success, Surf Force and I will be going to Dreamforce.

5 Fun Facts about Kerry
  1. I like the more extreme sports, most recently Kite Surfing and Surfing. I have also done some parachute jumps and wing walking.
  2. I volunteer for MacMillan Cancer Care as a CancerVoice.
  3. In 2014 I spent 3 months traveling in South America, although sadly still can’t speak Spanish.
  4. I used to be so anxious about speaking in public, I would not speak in a group of friends. When I was pushed to present I would visibly shake. I have forced myself to overcome that and now give talks when ever I can.
  5. I would love to own Alpacas.
Most Identifies With Which Salesforce Mascot

Codey, although my coding is a work in progress.

Favorite GIF


Be sure to connect with Kerry on:

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